Datacenter security, maintanence and monitoring
The use of VPS services from ZiHost constitutes agreement to these terms. You may also view our terms of service.
Minimum Subscription period
Any VPS servers can be taken for a minimum period of 6 months and Payable monthly in Advance.
Backup and Data Loss
Your use of this service is at your sole risk. Our backup service is provided to you as a courtesy. ZiHost is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on ZiHost servers. Backups will not be provided for accounts that have been suspended or terminated for any reason unless otherwise agreed to in writing by both the parties.
Cancellations and Refunds
Any abuse of our staff in any medium or format will result in the suspension or termination of your services. Customers may cancel at any time via an email to [email protected] ZiHost gives you an unconditional 15 day money back guarantee on Virtual Private Servers for any customer who paid the first invoice with a credit card.
Only first-time accounts are eligible for a refund. For example, if you've had an account with us before, canceled and signed up again, you will not be eligible for a refund or if you have opened a second account with us.
The following methods of payments are non-refundable, and refunds will be posted as credit to the hosting account:
- Bank Wire Transfers
- E-invoices
- Amex
- Paypal
- JCB
- Cheques
- Cash Deposits
Backup and Data Loss
VPS accounts may not
- exceed a 15 minute load average greater than two (2) times the amount of CPU cores given.
- run public IRCd's or malicious bots.
- run any type of BitTorrent client or tracker that links to or downloads illegal content.
- use an Open/Public proxy, or utilize a proxy to access illegal/malicious content.
- use I/O intensive applications which adversely affect normal server operations. accounts come with a default inode limit of 1,000,000 to better protect the file system. The limit can be increased if there is a legitimate reason to have it increased. To make a request, please email our support team.